FAQ’s during COVID19 pandemic. How can we help?
RetentionFollowing the statement issued by the UK government and Public Health England, all routine orthodontic appointments are currently suspended.Unfortunately at this time we will be unable to provide replacement retainers, however once we are advised that it is safe to resume routine service we can arrange an appointment at the practice. We apologise for this inconvenience, which is outside of our control.
Problems with my removable retainers
Q. My retainer has broken/distorted/has been lost/eaten by a dog and I need a new one, what should I do?
A. If it is possible, continue to wear the current retainer until we are able to see you. If there is a piece that is too loose and is a choking hazard then this would not be advised.If the retainer is distorted in areas and you need advice on what to do then please contact us and send a picture, we can try to help.
Q.My removable retainer/s have cracks/splits/holes in them, is this a problem?
- Cracks - you may find that there are some hairline cracks on the biting surfaces of your retainer, this is ok until they become large and/or cause splits along the retainer.
- Holes - sometimes you will find that there are small holes appearing on the biting surfaces of the teeth, this is ok until they become large and/or cause splits along the retainer
- Splits - what we look for with splits is that they are not opening when they are seated (placed over the teeth). If the split is opening when seated then this may mean you need a new retainer. If it is sitting flush then hopefully this is ok for a while and it is still holding, however we cannot guarantee this.
If at all you are unsure, please send pictures of the retainers in the mouth, of the concerned area and also out of the mouth.
Problems with my fixed retainer
Q. Some glue has come away from my fixed retainer, what should I do?
A. you will need to ensure that you are wearing your removable retainers for a minimum of 10/12 hours per day. As long as you are wearing your removable retainers there shouldn’t be any movement. If your retainers are feeling tight in the area where the glue has come away, or in any area for that matter, then you must increase the wear of your retainers.
Q. My bonded retainer has come away completely
A: you will need to make sure you are wearing your removable retainers every day for a minimum of 10/12 hours.
Q.Part of my bonded retainer has come away and is hanging down, what can I do?
A: if you are currently wearing your removable retainers full time, then this will hold it in place during this time.If you are wearing your removable retainers nights only then dry the area really well and try the wax to hold it in place so not to irritate you during the dayIf you wanted to you could wear removable retainers throughout the day but remove them for eating and drinking anything other than water.If at all you are unsure, please email pictures of the retainer and we will get back to you.
Should you have any further questions, please contact us via email: email@example.com and a member of our team will be more than happy to assist you.